Frequently Asked Questions
Q: Will the battery last a full shift?
A: Yes, the battery life in standby mode is over 14 hours.
Q: How well does the camera see in low-light?
A: We were the first manufacturer to develop a true low-light capable body-worn camera. Our patented Accuview™ low-light technology creates evidence that closely mimics what the human eye captures.
Q: Why is 92 degrees the optimum field of view for body cameras?
A: A wider field of view suffers from the ‘fish-eye’ effect and distorts the footage. A narrower field of view can miss critical evidence.
Q: What are my storage options?
A: Our VidVault™ evidence management software solution allows customization storage options with the cloud, local servers, or a hybrid of both.
Q: Why do I need evidence management software with my body camera?
A: Evidence management software is critical for video and photo evidence. VidVault™ allows you to track customized information, retain chain of custody, and provides an audit trail for all footage.
Q: Why not HD?
A: Evidence captured with HD videos cost more to store due to their large file size and HD video cameras perform poorly in low light conditions (night, buildings, etc).
Q: What are my mounting options?
A: Chest-mounted cameras are more rugged and reliable than head-mounted cameras. Our chest-mounted cameras are designed to withstand the toughest working conditions law enforcement officers face every day.
Q: What is your standard warranty period and what does it cover?
A: We offer a 12-month warranty for hardware and software, as well as the option to purchase extended warranty.
Q: Does your solution require any additional licensing fee?
A: All updates within the first year are free.
Q: How long have you been in business?
A: Proudly serving the law enforcement community for 20 years.
Q: How can I test your body-worn cameras?
A: We offer 2 week demos available upon request.